Introduction

Test Design (referred to in this policy as "we", "us" or "our") is operated by a premium online casino trusted by UK players since 2015. We are committed to protecting the privacy and personal data of all visitors and registered players on our site. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and the rights you hold in relation to your data.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.

Who We Are

Our casino operates under licence number #123456 issued by the UK Gambling Commission (UKGC). As a licensed operator, we are legally required to collect and retain certain personal data in order to comply with anti-money laundering (AML) regulations, responsible gambling obligations, and other applicable UK laws.

Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: full name, date of birth, username, and copies of identification documents required for Know Your Customer (KYC) verification.
• Contact Data: email address, telephone number, and postal address.
• Financial Data: payment method details (such as Visa, Mastercard, PayPal, Skrill, or Neteller), transaction history, deposit and withdrawal records.
• Technical Data: IP address, browser type and version, device identifiers, operating system, and information about your use of our site via cookies and similar technologies.
• Usage Data: information about how you use our website, games, and services, including game history and session data.
• Communications Data: records of correspondence with our support team, including live chat transcripts and emails.
• Responsible Gambling Data: self-exclusion requests, deposit limits, and any other responsible gambling preferences you set.

How We Collect Your Data

We collect personal data through the following means:

• Directly from you when you register an account, make a deposit or withdrawal, contact our support team, or update your profile.
• Automatically through cookies, log files, and similar tracking technologies when you browse our website or use our mobile applications on iOS or Android.
• From third parties, including payment processors, identity verification providers, and fraud prevention agencies.

How We Use Your Data

We process your personal data for the following purposes and on the following legal bases:

Marketing Communications

Where you have given us your consent, we may send you promotional emails or notifications about our offers, bonuses, new games, and other updates. You may withdraw your consent and opt out of marketing communications at any time by updating your account preferences or by contacting our support team. Opting out of marketing will not affect the lawfulness of processing carried out before your withdrawal of consent.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our site, remember your preferences, and analyse site traffic. You can control cookie settings through your browser; however, disabling certain cookies may affect the functionality of our website.

Sharing Your Data

We do not sell your personal data to third parties. We may share your data with:

• Payment processors (such as Visa, Mastercard, PayPal, Skrill, and Neteller) to facilitate deposits and withdrawals.
• Identity verification and fraud prevention agencies to meet our KYC and AML obligations.
• Regulatory authorities, including the UK Gambling Commission, where required by law or our licence conditions.
• IT and technology service providers who support the operation of our platform, subject to strict data processing agreements.
• Professional advisers such as lawyers and auditors, where necessary.

All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection law.

International Transfers

Where we transfer personal data outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK data protection law, such as standard contractual clauses or adequacy decisions.

Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. In particular, financial and identity records may be retained for a minimum of five years following the end of our business relationship with you, in line with AML legislation. When data is no longer required, it is securely deleted or anonymised.

Your Rights

As a data subject under UK data protection law, you have the following rights:

1. Right of access: You may request a copy of the personal data we hold about you.
2. Right to rectification: You may ask us to correct inaccurate or incomplete data.
3. Right to erasure: You may request deletion of your personal data in certain circumstances.
4. Right to restriction: You may ask us to restrict processing of your data in certain circumstances.
5. Right to data portability: You may request that we provide your data in a structured, commonly used format.
6. Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
7. Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Children

Our services are strictly for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has provided us with personal data, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by email or by posting a prominent notice on our website. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact our support team. Our 24/7 live support team is available to assist you at any time.